If you also see Smartcard not found or inserted, you should check the dongle, it isn’t bad but you should just check it. If it persists, you should check your device manager tosee if the device is detected and what it’s detected as.Anything other than EMV smartcard, Smart card or something related to an alien name you don’t understand, the comments box is your best friend. Remove and reinsert the CM2 Smartcard properly and retry.Close all CM2 modules/softwares from the task manager.To fix the dongle is not connected error, The cause of this error is because your dongle is either not connected, the dongle smartcard is not inserted properly or your computer can’t find the connected device(even though it’s physically connected). When you see this error, you shouldn’t panic at all. CM2 Dongle is not Connected errorAnother popular but annoying error you could get when using the CM2 dongle software could be Dongle is not found/connected.Restart your PC and reconnect the CM2 dongle.You could be in a hurry and just plug it into a non-functional USB port. First of all, make sure the USB is working.What if you push the dongle into your USB port and it behaves like you just inserted a USB lamp? Once you purchase the CM2 dongle, insert it and activate it successfully, then you are ready to start servicing the hell out of supported phones. CM2 Dongle not showing on PCThis should be the first problem you might face if you just ran out of luck.
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