I was working on a contract that was going up for re-compete and our government customer wanted to become more aligned with ITIL processes. But to give you my advice on where to go and what to do next, I’ll start by telling you my journey. In fact, that’s something that ITIL very much advocates. Well it’s important to remember that learning is a journey and a never-ending process. So now you’ve got the certification under your belt, you might be thinking: what now? You’re now part of an elite group of ITIL certification holders so welcome to the club. If you’ve recently completed your ITIL Foundation certification, first of all, congratulations! Anytime you achieve something it’s important to take a moment to reflect on your accomplishment.
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